Q: How to buy online?

A: After entering the official website of ALICE Alice Jewelry http://www.alicejewelry.com/, you can add your favorite items to the "shopping cart", and then enter the shopping cart to purchase. Or click to open the product details page and click the "Buy Now" button on the right to purchase.

Q: How do I pay?

A: The official website of ALICE Alice Jewelry supports Alipay and WeChat payment methods. If you encounter problems during the payment process, please contact ALICE Alice Jewelry Customer Service: 400-090-0912, we will be from Monday to Sunday at 9:00 We will serve you wholeheartedly until 22:00.

Q: Do I need to bear the freight for the purchase of goods?

A: The shipping cost of the products purchased on the official website of ALICE Alice Jewelry will be borne by ALICE Alice Jewelry. Regardless of the amount of your order, you do not have to pay any shipping costs for the goods. Except for Hong Kong Special Administrative Region, Macau Special Administrative Region and Taiwan Region.

Q: Which logistics company does the goods deliver?

A: For shopping on the official website of ALICE Alice Jewelry, ALICE Alice Jewelry will provide you with SF logistics services, and some remote areas will use other logistics services. If you have any questions, please contact ALICE Alice Jewelry Customer Service: 400-090-0912, we will serve you wholeheartedly from Monday to Sunday from 9:00 to 22:00.

Q: How long does it take to ship the purchased goods?

A: After you submit your order and complete the payment, we will carefully package your favorite products and arrange delivery as soon as possible. The order will be delivered via a third-party courier/post service within 7 working days after it becomes effective. In case of special circumstances, ALICE Alice Jewelry Customer Service will contact you as soon as possible. The delivery time of legal holidays or special periods may be changed, please refer to real-time information.

Q: How to change the delivery address and phone number?

A: If you have any questions about changing the consignee's information, please contact ALICE Alice Jewelry Customer Service as soon as possible, and we will follow up for you further. The customer service hotline of ALICE Alice Jewelry is 400-090-0912. We will serve you wholeheartedly from Monday to Sunday from 9:00 to 22:00.

Q: When will I receive the purchase invoice?

A: If you have applied for an invoice during shopping, the goods will be sent together after the invoice is issued. If you have any questions, please contact ALICE Alice Jewelers: 400-090-0912.